Privacy policy

Last Updated: March 23, 2026

akokotoysquishy operates this store and website (including all related information, content, features, tools, products, and services) and provides customers with a curated shopping experience (the “Service”). akokotoysquishy is hosted by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, make purchases, or otherwise interact with the Service. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.

Please read this Privacy Policy carefully. By using or accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process


When we use the term “personal information”, it means information that can identify or be reasonably associated with you or another individual. Personal information does not include information collected anonymously or anonymized so that it can no longer identify an individual. We may collect or process the following categories of personal information (including inferences derived from such information) based on how you use the Service, your location, and as permitted or required by applicable law:

  • Contact Information: Name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, financial account numbers, payment information, transaction details, payment method, payment confirmation, and other payment-related details.
  • Account Information: Username, password, security questions, and various preferences and settings.
  • Transaction Information: Products you viewed, added to cart, added to wishlist, purchased, returned, exchanged, canceled, and past transaction history.
  • Communications with Us: Information included in communications with us, such as when contacting customer support.
  • Device Information: Information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage Information: Information about your interactions with the Service, including how and when you access and navigate the Service.

Sources of Personal Information


We may collect personal information from the following sources:

  • Directly from you: When you create an account, visit or use the Service, contact us, or otherwise provide your personal information.
  • Automatically through the Service: From your device when you use our products or services or visit the website, and through cookies and similar technologies.
  • From our service providers: When we engage third parties to use certain technologies or collect or process your personal information on our behalf.
  • From our partners and other third parties.

How We Use Your Personal Information


Depending on your interactions with us and the services you use, we may use your personal information for the following purposes:

  • Providing, customizing, and improving the Service: To deliver the Service to you, including fulfilling contracts, processing payments, handling orders, remembering your preferences, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating and managing accounts, arranging shipping, facilitating returns and exchanges, enabling reviews, and recommending products based on your purchase history. This may include using your personal information to better customize and improve the Service.
  • Marketing and advertising: To send marketing, advertising, and promotional materials via email, text message, or mail, and to display online advertisements on the Service and other websites based on your past purchases, cart additions, and other usage history.
  • Security and fraud prevention: To authenticate accounts, provide secure payment and shopping experiences, detect, investigate, and respond to potential fraud, unauthorized, illegal, harmful, or malicious activities, protect public safety, and secure the Service. When registering an account, you are responsible for keeping your account credentials secure. We strongly recommend not sharing your username, password, or other access information with others.
  • Communicating with you: To provide customer support, respond to you promptly, deliver effective service, and maintain our business relationship.
  • Legal purposes: To comply with applicable laws, respond to valid legal process including requests from law enforcement and government authorities, participate in and investigate civil disclosure proceedings, potential or actual litigation, and other legal disputes, and investigate and enforce potential violations of our Terms of Service and policies.

How We Disclose Personal Information


In certain situations, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such situations may include:

  • To Shopify, vendors, and other third parties that provide services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
  • To business and marketing partners that provide marketing services and deliver advertisements to you. For example, we use Shopify to support personalized advertising in conjunction with third-party services based on your online activity across various sellers and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on your location, you may have the right to instruct us not to share your information for targeted advertising or marketing based on your online activity across different sellers or websites.
  • When you direct, request, or consent to our disclosure of certain information to third parties (e.g., for product shipping or when using social media widgets or login integrations).
  • To our affiliates or other members of our corporate group.
  • In connection with business transactions such as mergers or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service and policies, and to protect and defend the Service, our rights, and the rights of users and others.

Relationship with Shopify


The Service is hosted by Shopify, which collects and processes personal information about your access and use of the Service to provide and improve the Service to you. Information you submit to the Service may be transmitted and shared with Shopify and third parties that may be located outside your country of residence to provide and improve the Service. Additionally, we use certain enhanced features of Shopify that incorporate data and information obtained from your interactions with this store, other sellers, and Shopify to protect, grow, and improve our business. To provide these enhanced features, Shopify may use personal information collected about your interactions with this store, other sellers, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and responds to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and the rights you may have, please review the [Shopify Consumer Privacy Policy]. Depending on your location, you may exercise certain rights regarding your personal information here: [Shopify Privacy Portal Link].

External Service Websites and Links


The Service may contain links to websites and other online platforms operated by external services. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms of use. We do not guarantee and are not responsible for the privacy or security of such sites, or the accuracy, completeness, or reliability of the information found on these sites. Information you provide in public or semi-public places such as social networking platforms of external services may be viewed by other users of the Service or users of the external service platform, without restriction by us or the external service. The inclusion of such links does not imply any endorsement or recommendation of the content or owners/operators of those platforms unless expressly stated on the Service.

Children’s Data


The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has provided us with personal information, you may contact us using the contact information below to request deletion of the information. As of the effective date of this Privacy Policy, we do not have actual knowledge that we share or sell (as defined under applicable law) personal information of individuals under the age of 16.

Security and Retention of Your Information


Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Information you transmit to us may not be secure during transmission. We recommend that you avoid using insecure communication methods when sending sensitive or confidential information to us.

The retention period for your personal information varies based on factors including account maintenance, service provision, compliance with legal obligations, dispute resolution, and enforcement of applicable agreements and policies.

Your Rights and Choices


Depending on your location, you may have some or all of the following rights regarding your personal information. These rights are not absolute and may apply only in certain situations, and we may decline your request where permitted by law.

  • Right to Access / Right to Know: You may request access to the personal information we hold about you.
  • Right to Erasure: You may request deletion of the personal information we hold about you.
  • Right to Correction: You may request correction of the personal information we hold about you.
  • Right to Data Portability: You may receive a copy of the personal information we hold about you or request that it be transferred to an external service under certain circumstances and exceptions.
  • Managing Communication Preferences: We may send you promotional emails, but you may opt out at any time using the unsubscribe option in the email. Even if you opt out, we may still send you non-promotional emails such as important updates about your account or orders.

You may exercise these rights if indicated on the Service or by contacting us using the contact information below. To learn more about how Shopify uses your personal information and your rights, including rights regarding data processed by Shopify, please visit: https://privacy.shopify.com/en

We will not treat you unfairly for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. Under applicable law, you may appoint an authorized agent to exercise these rights on your behalf. Before accepting a request from an agent, you must provide documentation proving the agent’s authorization from you, and we may also verify your identity directly. We will respond to your request within the time frame required by applicable law.

Complaints


If you are dissatisfied with our handling of your personal information, please contact us using the information below. Depending on your location, you may have the right to challenge our decision or file a complaint with your local data protection authority.

International Transfers


Please note that your personal information may be transferred, stored, and processed outside your country of residence.

When we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we rely on approved transfer mechanisms such as the European Commission’s standard contractual clauses or, where applicable, equivalent contracts issued by the UK competent authority, unless the country of destination is recognized as providing an adequate level of protection.

Changes to This Privacy Policy


We may update this Privacy Policy from time to time due to changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on this website with the “Last Updated” date updated and notice provided as required by applicable law.

Contact Us


If you have questions about our privacy practices or this Privacy Policy, or wish to exercise your rights, please contact us at akokotoy@gmail.com or at:

Changhong Road, Room 6, 19th Floor, Unit 1, Building 1, Gushan Building, Fancheng District, Changhong Road, Xiangyang City, Hubei Province, HB, 441002, CN